BYTERELIC SOFTWARE TECHNOLOGIES SUPPORT

Contact Information

For technical support, app inquiries, feedback, or data deletion requests:

Email: contact@byterelicsupport.com

Registered Address: First Floor, Rajeshwar Majumder Bari, Karandighi, Rasakhowa Road, Rasakhowa, Uttar Dinajpur, West Bengal 733201, India

Response Time: We typically respond to all inquiries within 24–48 business hours.

Privacy Policy for ByteRelic Software Technologies

ByteRelic Software Technologies ("we," "our," or "us") operates mobile applications and associated web services. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data when you use our mobile applications and services.

1. Information Collection and Use

• Personal Information: When you contact customer support, report an issue, or interact with our services, we may collect information you provide directly, such as your name and email address.
• Device and Log Data: We automatically collect non-personally identifiable diagnostic and telemetry data, including device brand and model, operating system version, unique device identifiers, network state, crash logs, and general usage statistics to maintain performance and resolve technical bugs.

2. Third-Party Service Providers

Our applications may integrate third-party software development kits (SDKs) and APIs that collect data subject to their respective privacy policies. These providers include:

• Google Play Services
• Google Analytics for Firebase
• Firebase Crashlytics
• Google AdMob and advertising partner networks

3. Data Retention and Account/Data Deletion

We retain personal data only for as long as necessary to fulfill operational, customer service, and legal requirements. You have the right to request the deletion of any personal data or account records we maintain. To submit a deletion request, email contact@byterelicsupport.com. Requests are reviewed and processed within 30 days.

4. Children's Privacy

Our applications are not directed to children under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If we become aware that a child under 13 has provided us with personal information, we immediately remove such data from our systems.

5. Data Security

We implement reasonable administrative and technical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.

7. Contact Information

If you have any questions, feedback, or data requests regarding this Privacy Policy, contact us at:

ByteRelic Software Technologies
Email: contact@byterelicsupport.com
Address: First Floor, Rajeshwar Majumder Bari, Karandighi, Rasakhowa Road, Rasakhowa, Uttar Dinajpur, West Bengal 733201, India

Terms of Service for ByteRelic Software Technologies

These Terms of Service ("Terms") constitute a legally binding agreement between you and ByteRelic Software Technologies ("we," "our," or "us") governing your access to and use of our mobile applications, software products, and associated services.

1. Acceptance of Terms

By downloading, installing, accessing, or using any application or service provided by ByteRelic Software Technologies, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not install or use our applications.

2. License Grant and Scope

We grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and execute our applications on compatible mobile devices solely for your personal, non-commercial use, subject to these Terms.

3. Prohibited Uses

You agree that you will not:

• Decompile, reverse engineer, disassemble, decrypt, or attempt to derive the source code of the applications.
• Modify, adapt, translate, rent, lease, loan, resell, or distribute the software or any portion thereof.
• Use the applications to distribute malware, transmit spam, or engage in automated scraping or unauthorized network monitoring.
• Violate any applicable local, state, national, or international laws or regulations while using the services.

4. Intellectual Property

All rights, title, and interest in and to our software—including source code, databases, software architecture, UI/UX designs, audio, video, text, and trademarks—are the exclusive intellectual property of ByteRelic Software Technologies and its licensors.

5. Disclaimer of Warranties

Our software and services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the application will be uninterrupted, error-free, or free of harmful components.

6. Limitation of Liability

To the maximum extent permitted by applicable law, ByteRelic Software Technologies, its founders, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your access to, use of, or inability to use our applications.

7. Termination

We reserve the right to terminate or suspend your access to our applications immediately, without prior notice, if you breach any provision of these Terms.

8. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted under the laws of the Republic of India. Any legal dispute, claim, or proceeding arising out of or related to these Terms or the applications shall be subject to the exclusive jurisdiction of the competent courts located in West Bengal, India.

9. Contact Information

For inquiries, legal notices, or technical support regarding these Terms, contact us at:

ByteRelic Software Technologies
Email: contact@byterelicsupport.com
Address: First Floor, Rajeshwar Majumder Bari, Karandighi, Rasakhowa Road, Rasakhowa, Uttar Dinajpur, West Bengal 733201, India